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The telephone reassurance program is a free service provided by Circle of Care, St. Louis to older adults and individuals with disabilities in the St. Louis metropolitan area. Trained volunteers place daily, weekly, or bi-weekly calls to older adults and individuals with disabilities to help them remain independent in their home for as long as possible. Older adults and individuals with disabilities can expect a friendly phone call at the same time every day of the year, if so desired.

IMPORTANT: This service is for residents of St. Louis City, St. Louis County, and St. Charles. 

Through Telephone Reassurance we can provide:

• Daily emotional support phone calls.

• Medication reminders.

• Grief support through assistance and reassurance. 

• Information and referrals for isolated older adults and adults living with disabilities. 

• Connection to community resources that can help them get through difficult times. 

• Crisis counseling, if needed.

 
Referral Steps:

1. Please call us at 314-873-3501 to discuss the individual(s) you wish to refer to the program and allow us to explain the program further and answer any questions. We will collect information (name, phone, etc.) about the individual(s) you wish to refer over the phone.

2. We will reach out to the individual directly within 24 to 48 hours to explain the program, confirm their interest, and gather more information about their needs. 

3. They will begin receiving phone calls from Circle of Care, St. Louis Telephone Reassurance program which will continue for as long as necessary.

 

To make a referral right now, please fill out the Telephone Reassurance Intake Form.